Terms & Conditions of Use

In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:

To be eligible to register and maintain an Account on wowo77, you must satisfy all of the following conditions at the time of registration and on a continuing basis thereafter:

• You must be at least 21 years of age. Individuals under this age are strictly prohibited from creating an Account or using any service on the Platform.
• You must be accessing the Platform voluntarily, for personal entertainment purposes, and with full legal capacity to enter into a binding agreement.
• You must not be a current employee, officer, director, contractor, or immediate family member of a current employee of wowo77 or any of its affiliated entities, software suppliers, or payment processing partners.
• You must not have previously had an Account on wowo77 that was closed, suspended, or terminated for a violation of these Terms & Conditions or for fraudulent activity.
• You must not be subject to a self-exclusion order that you yourself requested through wowo77's Responsible Gaming tools, or through any third-party problem gambling organization.
• You must provide accurate, truthful, and current personal information during the registration process and maintain the accuracy of that information throughout your membership.

wowo77 primarily serves players who are residents of or located within Indonesia at the time of use. By registering, you represent and warrant that your use of the Platform complies with the laws applicable to you in your jurisdiction. The Operator makes no representation that use of the Platform is legal in all jurisdictions and accepts no liability for use by persons for whom such use is unlawful.

Each individual may hold one Account only on wowo77. The creation of multiple Accounts by the same individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and constitutes grounds for immediate suspension of all associated Accounts and forfeiture of any Balance or pending winnings.

During registration, you will be required to provide the following information accurately and completely:

• Full legal name as it appears on a valid government-issued identification document.
• Date of birth, confirming you are 21 years of age or older.
• A valid, personal email address to which you have exclusive access.
• A valid Indonesian mobile phone number.
• A secure password of your choosing. You are solely responsible for maintaining the confidentiality of your password.
• Preferred currency: Indonesian Rupiah (IDR / Rp).

You are responsible for all activity that occurs under your Account, whether or not you authorized that activity. You must notify wowo77 immediately at [email protected] if you suspect unauthorized access to your Account or believe your login credentials have been compromised.

KYC Verification: wowo77 reserves the right to request identity verification documents at any time, including but not limited to: a copy of a national identity card (KTP), passport, or driver's license; proof of address dated within the last 90 days; and proof of ownership of the payment method used for deposits. Withdrawal requests above Rp 5.000.000 per transaction may be held pending satisfactory completion of KYC verification. Failure to provide requested documentation within 14 calendar days of the request may result in Account suspension.

All financial transactions on wowo77 are conducted in Indonesian Rupiah (IDR / Rp). The Platform supports the following deposit and withdrawal channels as standard:

• Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI (Bank Syariah Indonesia), and OCBC NISP.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.

Supported channels may be updated by the Operator from time to time. The current list of available payment methods is always displayed within the wowo77 cashier section. The Operator reserves the right to add or remove payment channels without prior notice.

Minimum deposit: Rp 20.000. Minimum withdrawal: Rp 50.000. Maximum deposit and withdrawal limits may vary by payment method and by the Member's account tier and verification status; current limits are displayed in the cashier at the time of transaction.

All deposits must originate from a payment method registered in your own name. Deposits from third-party accounts — including family members — are not permitted and may result in the suspension of your Account and reversal of the deposit. Similarly, withdrawals may only be made to a payment method registered in your own name and matching the identity on file with wowo77.

wowo77 reserves the right to conduct enhanced due diligence on any transaction at its sole discretion. This may include requesting source-of-funds documentation for large deposits or withdrawal requests. Transactions that cannot be verified to the Operator's satisfaction may be declined or delayed pending investigation.

The Operator is not responsible for delays caused by your bank or e-wallet provider, nor for any fees charged by your financial institution in connection with deposits or withdrawals to wowo77.

wowo77 offers various promotional incentives to new and existing Members from time to time, including welcome deposit bonuses, reload bonuses, cashback offers, free bet credits, and seasonal promotions tied to Indonesian events such as Idul Fitri, Ramadhan, Lebaran, and Independence Day. The specific terms of each promotion — including the applicable wagering requirement, eligible games, minimum odds, time limit, and maximum withdrawal from bonus winnings — are published on the relevant promotion page and must be read in full before opting in.

The following general terms apply to all wowo77 bonuses unless a specific promotion's terms state otherwise:

• Bonuses are available to verified Members aged 21 and over only.
• Each promotion may only be claimed once per Member, per household, per device, and per IP address unless explicitly stated otherwise.
• Bonus Funds are credited separately to your real-money Balance and are subject to wagering requirements before they or any derived winnings may be withdrawn.
• Wagering requirements must be completed within the time limit specified in the promotion's individual terms. Unused Bonus Funds expire at the end of the stated period.
• wowo77 reserves the right to modify, suspend, or terminate any promotion at any time and without prior notice. Any bets placed prior to such modification remain valid under the terms in force at the time of placement.
• Bonuses may not be transferred between Accounts or converted into cash directly.
• Abuse of promotions — including but not limited to bonus hunting, arbitrage strategies, use of multiple Accounts to claim a single promotion, or collusion — will result in forfeiture of all associated Bonus Funds and winnings, and may result in Account suspension.

wowo77 is committed to publishing bonus terms in clear, plain English with no hidden conditions. If you have any question about the terms of a specific promotion before opting in, please contact the support team via live chat prior to claiming.

wowo77 offers a range of betting products including sports betting (pre-match and live in-play), togel (Indonesia's traditional numbers lottery), live casino games, RNG slot titles, and esports betting markets. The specific rules governing each product category are published in the Platform's Rules section within the relevant product interface.

General betting rules applicable across all products include the following:

• All bets are accepted at the Operator's sole discretion. wowo77 reserves the right to decline or restrict any bet without providing a reason.
• Once a bet has been confirmed, it may not be amended or cancelled by the Member except where a specific "cash-out" feature is available for that market and the Member elects to use it prior to settlement.
• Bets are settled according to the official result as recognized by the relevant governing body (e.g., FIFA for football, the official togel draw authority for lottery results). In the event of a dispute, the Operator's records shall be treated as the authoritative source.
• wowo77 supports mix parlay (multi-leg accumulator) betting on applicable football markets including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, and Champions League fixtures. All legs of a mix parlay must be settled before the parlay is paid out.
• Voor bola (Asian handicap) markets are subject to the Asian handicap settlement rules as published in the Sportsbook Rules section.
• In the event of a palpable error in the odds offered — including but not limited to odds resulting from a technical fault, data feed error, or human error — wowo77 reserves the right to void the affected bets and refund stakes at its sole discretion.
• Maximum win limits per bet, per event, and per day may apply and are displayed in the cashier prior to bet confirmation. Winnings above these limits may be reduced at the Operator's discretion.

Members are expressly prohibited from engaging in any of the following activities. Violation of these prohibitions will result in immediate Account suspension, forfeiture of Balance and pending winnings, and may be referred to relevant authorities where applicable:

• Opening or operating more than one Account on the Platform.
• Providing false, misleading, or inaccurate personal information at any stage of the registration or KYC process.
• Using the Platform while under the age of 21.
• Using the Platform to engage in money laundering, fraud, or any other financial crime.
• Depositing funds sourced from criminal activity or funds that are the proceeds of illegal conduct.
• Exploiting bugs, glitches, or technical errors in the Platform's software for financial gain. Any winnings obtained through such exploitation will be voided.
• Using automated tools, bots, scripts, or software to interact with the Platform in a manner not authorized by the Operator.
• Colluding with other players in live casino or poker games to gain an unfair advantage.
• Placing bets on events in which you have insider knowledge or a material conflict of interest (e.g., match-fixing).
• Attempting to circumvent any security, verification, or geographic restriction measure implemented by the Operator.
• Engaging in abusive, threatening, or offensive communication with wowo77 support staff or other Members.

wowo77 is committed to promoting responsible gaming and recognizes that, for a small proportion of players, gambling can become a problem. All wowo77 Members have access to the following responsible gaming tools from the moment their Account is created, without the need to contact support:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period.
• Session Time Controls: Set a maximum session duration after which you will be automatically logged out of the Platform.
• Cooling-Off Period: Take a break from the Platform for a defined period (24 hours to 6 weeks) without permanently closing your Account.
• Self-Exclusion: Permanently close your Account and request exclusion from all wowo77 marketing communications. Self-exclusion requests are processed within 24 hours and are irrevocable for a minimum period of 6 months.

If you believe your gambling is becoming a problem, or if someone you know is struggling with problem gambling, please contact the wowo77 support team via live chat — available 24/7 — or reach out to an independent gambling support organization. All Responsible Gaming requests are handled with full discretion and without prejudice to your Account status. For more detailed guidance, please visit our Responsible Gaming page.

All content on the wowo77 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the overall "look and feel" of the site — is the property of wowo77 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial entertainment purposes only. This license does not include:

• Any resale or commercial use of the Platform or its content.
• Any collection or use of product listings, descriptions, or prices.
• Any derivative use of the Platform or its content.
• Any downloading or copying of account information for the benefit of a third party.
• Any use of data mining, robots, or similar data-gathering and extraction tools.

The wowo77 name, logo, and all related marks, slogans, and trade dress are the exclusive property of the Operator. Nothing in these Terms & Conditions grants you any right to use the wowo77 name, logo, or any other marks without the prior written consent of the Operator.

To the fullest extent permitted by applicable law, wowo77 and its directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of — or inability to use — the Platform. This includes, without limitation:

• Loss of profits, revenue, data, goodwill, or other intangible losses.
• Losses resulting from unauthorized access to or alteration of your Account or data.
• Losses resulting from third-party conduct on or related to the Platform.
• Losses resulting from errors, inaccuracies, omissions, or interruptions in the Platform's service, including technical failures, server downtime, or connectivity issues beyond the Operator's reasonable control.
• Losses arising from your reliance on any information, content, or game outcome provided by the Platform.

The Platform is provided "as is" and "as available" without warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. wowo77 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

In any event, the aggregate liability of wowo77 to you for any claim arising out of or in connection with these Terms & Conditions or your use of the Platform shall not exceed the total amount deposited by you on the Platform in the 30-day period immediately preceding the event giving rise to the claim.

wowo77 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By creating an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, wowo77 collects personal data for the following primary purposes:

• Account registration, authentication, and ongoing identity verification (KYC).
• Processing deposits, withdrawals, and other financial transactions.
• Detecting and preventing fraud, money laundering, and other illegal activity.
• Delivering promotional communications to Members who have opted in to receive them.
• Improving and personalizing the Platform's products and user experience.
• Complying with applicable legal and regulatory obligations.

wowo77 does not sell or rent your personal data to third parties for their marketing purposes. Data is shared with carefully selected third-party service providers — such as payment processors and identity verification partners — only to the extent necessary to operate the Platform. All third-party data processors are bound by data protection obligations no less stringent than those applied by the Operator itself.

wowo77 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, the Operator will:

• Update the "Last Updated" date at the top of this page.
• Display a notification within the Platform interface for a period of not less than 7 days following the change coming into effect.
• Send an email notification to the registered email address on file for your Account where the change is significant enough to materially affect your rights or obligations.

Your continued use of the Platform following the publication of an updated version of these Terms & Conditions constitutes your binding acceptance of the revised terms. If you do not agree to the revised terms, you must cease using the Platform and may request the withdrawal of your remaining Balance before closing your Account.

It is your responsibility to review these Terms & Conditions periodically. wowo77 recommends bookmarking this page and reviewing it whenever you receive a notification of an update.

wowo77 operates as an internationally licensed offshore betting and gaming platform. These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the Operator is incorporated, without regard to its conflict of law provisions.

In the event of a dispute between you and wowo77 arising out of or in connection with these Terms & Conditions or your use of the Platform, the parties agree to attempt to resolve the dispute informally in the first instance by contacting the wowo77 support team at [email protected]. The Operator commits to acknowledging all formal dispute submissions within 5 business days and to providing a substantive response within 15 business days.

If informal resolution is not achieved within 30 calendar days of the dispute being formally raised, either party may refer the dispute to binding arbitration conducted in accordance with the rules of a mutually agreed arbitration body. The language of arbitration proceedings shall be English.

Nothing in this clause limits your statutory rights as a consumer under applicable law in your jurisdiction of residence.

If you have any questions, concerns, or requests relating to these Terms & Conditions, or wish to exercise any of your rights as a Member, please contact the wowo77 team through the following channels:

• Live Chat: Available 24/7 via the chat icon in your wowo77 account dashboard. This is the fastest channel for urgent queries. Average response time under 90 seconds during WIB peak hours.
• Email: [email protected] — for non-urgent queries, formal complaints, KYC document submissions, and responsible gaming requests. Target response time: within 4 hours during 08:00–24:00 WIB daily.

Please include your registered Account username and a clear description of your query in all correspondence. For KYC document submissions, please use a secure email connection and do not send sensitive documents as unencrypted attachments.